Cancel a Payment

Direct ACH payments have a 2 hour cancelation window beginning once the payment has been initiated.  However, a Bento Pay™ for Brink's can be canceled at any time prior to payee acceptance.

In order to cancel a payment, navigate to the payment details by finding the payment in the Payments tab. If cancelation is still possible, you will see a red “Cancel Payment” button in the lower right corner of the Payment Detail screen.

Payees for Bento Pay™ for Brink's have 30 days to accept a payment, after which the payment expires and the funds return to your Bento account.

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